Privacy Policy
Last updated: March 2024
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send promotional communications (with your consent)
- Improve our products and services
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (shipping, payment processing)
- Legal authorities when required by law
- Business partners with your explicit consent
4. Data Security
We implement industry-standard security measures to protect your information, including:
- 256-bit SSL encryption for all transactions
- Secure data storage with access controls
- Regular security audits and updates
- PCI DSS compliance for payment processing
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Data portability
6. Cookies
We use cookies and similar technologies to enhance your experience, analyze site traffic, and for marketing purposes. You can control cookies through your browser settings.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page.
8. Contact Us
If you have questions about this privacy policy, please contact us at:
- Email: privacy@ozpeps.com.au
- Address: Sydney, Australia